GENERAL TERMS AND CONDITIONS OF EVENTAGENT HAVING ITS
REGISTERED OFFICE IN AMSTELVEEN, THE NETHERLANDS REFERRED TO BELOW AS THE
‘ORGANISATION’ OR THE ‘ORGANISER’.
Article 1 - The Organization
The Organization is a private limited company under Dutch law having its
registered office in Amstelveen. It is the provider of travel packages, on behalf of the event organizer.
Article 2 – Package information
2.1 The organizer will design the website in such way that all necessary
information about the offered package is shown to the booker before the booker
continues to the buying process and acceptance of the offered package. The
information consists of at least;
a. general information of the hotel,
b. general information of the room
c. information about the transfer
d. general information about the event.
2.2 The organizer is not responsible for general information in photos,
brochures, adverts, websites and other information carriers insofar as produced
or published under the responsibility of third parties.
Article 3 - Creation and content of contract
3.1 Offer and acceptance
The booking is created upon the booker’s acceptance of the organizer’s package
offer. After the booking, the booker receives confirmation per mail.
3.2 In the case of a booking via Internet, the organizer designs the buying
process such that, before acceptance, the booker is informed that he is
accepting the offer and that the booking is definitive. By confirming the
booking by the organizer, the booker is committed to the booking.
3.3 By accepting the offer the booker(s) agree to the terms and conditions of
the service providers which are included in the package.
Article 4 - The booker
4.1 Any person who enters into a contract on behalf of or for the benefit of
another person or a group of persons is severally liable for all obligations
arising from the contract.
Article 5 - Payment
The package sum must be paid immediately and in full.
Article 6 - Package documents
6.1. The booker will receive directly after payment of the package the
confirmation via email. With the confirmation the booker can check in at the
designated hotel. At the hotel the booker can pick up the event tickets at the
designated counter which is seated at the hotel.
Article 7 – Organization’s information
The information give to the booker will consist of;
a. Opening time counter
b. Address hotel
c. Opening time event
Article 8 - Hotel information
The organizer will provide the booker on forehand through their website of all
necessary information about the hotel which is part of the package. The
information on the website is based upon the information given by the hotel to
the organizer. In case the information is not correct upon arrival, the booker
is obliged to inform the hotel and the representative of the organizer. In case
of complaints about the facilities or service provided by the hotel the booker
has to inform the hotel and the representative of the organizer.
Article 9- The booker(s) obligations
All ensuing costs are borne by the booker if and insofar as the consequences of
the nuisance or trouble can be attributed to him/her or if the booker did not
follow the regulations of any of the other service providers
Article 10 - Aid and assistance
10.1 The organizer is obliged, depending on the circumstances, to afford the
booker aid and assistance if the package does not live up to the expectations
that the latter could reasonably have on the grounds of the information. The
ensuing costs are borne by the organizer, if the failure to fulfill the package
as offered to the booker(s) can be attributed to it.
10.2 If the cause is attributable to the booker(s), the organizer is only
obliged to afford aid and assistance insofar as this can be reasonably
required. In this case, the costs are borne by the booker.
10.3 If the package of part of the package fails to meet the expectations that
the latter could reasonably have on the grounds of the contract due to
circumstances attributable to neither the booker nor the organizer, each party
will bear its own loss.
Article 11 – Travel Documents
11.1 The booker him/herself is responsible for obtaining any necessary
information from the authorities about passports and visas and also for making
timely enquiries before departure to ascertain whether the earlier-obtained
information has not changed in the meantime.
11.2 If the booker is not accepted by a service provider because of the absence
of any (valid) document, this and all resulting consequences will be for his
Article 12 - Changes instigated by the booker
12.1 After the creation of the contract the booker can not alter the
12.2 Rejections will be motivated with reasons and promptly communicated to the
booker. The booker can change or cancel the original package. If the booker cancel the package, art 15 is applicable.
Article 13 - Cancellation by the booker
The package as booked is not refundable when cancelled by the booker.
Article 14 - Cancellation by the organizer
14.1 The organizer has the right to cancel the package on account of weighty
14.2 Weighty circumstances are circumstances that are of such a nature that the
organizer can no longer be reasonably required to fulfill the package.
14.3.1 If the cause of the cancellation is attributable to the booker, the
booker is liable for the resulting loss.
14.3.2 If the cause of the cancellation is attributable to the organizer, the
organizer is liable for the total amount of the package which has to be
refunded to the booker.
14.3.3 If the cause of the cancellation is attributable to neither the booker
nor the organizer, each party bears its own share of the loss.
14.4 In case the event, will be cancelled by the event organizer, the event organization will reimburse clients the full amount of the package. except all booking and transaction fees.
organization will inform the client immediately after being informed by the
event organizer that the event has been cancelled. The organizer can not be
held responsible or liable for any costs the booker made through parties other
then the organizer. The organizer will not reimburse any other costs or damages
in case of cancellation of the event.
14.5 EventAgent can never be held liable for damage resulting from death, injury, accident,
crimping, loss, damage or theft caused
to the client during or as a result of a visit to the event or location as
part of the package.
Article 15 - Exclusion and limitation of organization’s liability
15.1 If any service included in the package is governed by a Treaty that
acknowledges or permits exclusion or limitation of the service provider's
liability, the organizer’s liability is accordingly excluded or limited.
15.2 Nor is the organizer liable if and insofar as the booker has been able to
claim his/her loss under an insurance policy, such as a travel and/or holiday
cancellation insurance policy.
15.3 If the organizer is liable vis-à-vis the booker for loss of enjoyment, the
compensation will not exceed the travel sum.
15.4 The exclusions and/or limitations of the organiser's liability included in
this article also apply to the staff of the organizer, the booking office and
the service providers involved, as well as their staff, unless this is excluded
by a Treaty or Act.